Restaurant Manager

Restaurant Manager

Position Purpose

  • Develop day-to-day operations plan and objectives for assigned area.
  • Supervise and monitor operation team’s performance and compliance of day-to-day operations.
  • Manage restaurant profitability by optimizing costs & controls
  • Train & develop Assistant Managers, Kitchen & Service Staffs
  • Restaurant Operations
  • Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume
  • Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection
  • Plan and manage staff scheduling and deployment to maximize efficiencies
  • Plan, organize and execute a training system for all staff & MTs
  • Restaurant Management & Planning
  • Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor
  • Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor
  • Train and develop assistant managers, service, kitchen and kaiten staff
  • Lead team by providing guidance, support and motivation
  • People Management
  • Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety
  • Investigate causes and reasons for customer complaints
  • Manage quality control activities in line with quality assurance standards and procedures
  • Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant
  • Monitor restaurant quality, service, cleanliness and value
  • Quality Assurance & Control
  • Build strong partnership with landlord, suppliers and relevant authorities
  • Business Development
  • Enforce standards and manage restaurant operating costs and profitability
  • Support recruitment effort for restaurant staffs